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Tracking and organizing orders, resulting in a more efficient and structured process. 7. Expand your Presence with Links to your WhatsApp A smart strategy on WhatsApp for Business is to create a personalized short link to promote your contact. By sharing this link via email or on social media platforms like Facebook and Instagram, consumers can start a conversation directly with your business. Additionally, it is possible to configure a default message for this feature. When opening the link, customers have the option of sending pre-established messages, speeding up initial contact. 8. Manage your Availability with Automatic Responses An effective feature of WhatsApp for Business is the configuration of automatic responses to indicate moments of unavailability. These scheduled messages inform customers about times when you are not available for immediate service, maintaining transparency and professionalism in communication. Additionally, this tool allows you to specify designated service times, offering customers clarity on when they can expect a response. This practice not only manages customer expectations, but also establishes more organized and reliable communication.
Explore Virtual Experience to Delight Customers In the WhatsApp for Business universe, the experience goes beyond the simple delivery service. Recognizing that delivery cannot convey the pleasant atmosphere and charm of a physical environment, the status feature offers a creative solution. Through it, it is possible to share photos and videos of the store's physical space in Status or in private conversations. This virtual tour not only rekindles memories for regular customers, but also attracts potential customers by offering an authentic view of the environment your establishment Industry Email List provides. 10. Chatbots If you want to offer an even better experience for your consumers, know that chatbots represent an innovative and highly functional resource in the context of WhatsApp for Business. These virtual assistants are capable of automating interactions, providing quick and personalized responses to customers, as well as streamlining service processes. With ChatGuru 's chatbots , your brand can automate everything from simple tasks, such as providing information about opening hours or order status, to even conducting more complex transactions, such as scheduling services.
Its ability to interact 24 hours a day, 7 days a week, allows companies to offer more agile, efficient and personalized customer service, significantly improving the user experience on WhatsApp. Also read – 6 benefits of chatbots for customer experience ChatGuru ChatGuru has the power to transform WhatsApp for Business, offering a robust platform to improve customer service. With its automation approach, ChatGuru empowers businesses to optimize their customer interactions. The tool allows you to create personalized automatic responses, speeding up service, providing accurate information and responding to queries quickly, even outside business hours. Additionally, it offers in-depth analytics to continually improve the customer experience, highlighting areas for improvement and providing valuable insights to improve the efficiency of service operations. With ChatGuru, companies can raise the standard of service on WhatsApp, transforming it into a strategic tool to boost customer engagement and satisfaction.By combining this with ChatGuru, the process becomes fully automated. Every time a new lead is generated, an alert is sent directly to your WhatsApp, allowing quick decision-making and agile service. Service rotation Making a good impression is essential for customer loyalty. Good service is crucial to this, and the WhatsApp automation platform can help in this process.
Explore Virtual Experience to Delight Customers In the WhatsApp for Business universe, the experience goes beyond the simple delivery service. Recognizing that delivery cannot convey the pleasant atmosphere and charm of a physical environment, the status feature offers a creative solution. Through it, it is possible to share photos and videos of the store's physical space in Status or in private conversations. This virtual tour not only rekindles memories for regular customers, but also attracts potential customers by offering an authentic view of the environment your establishment Industry Email List provides. 10. Chatbots If you want to offer an even better experience for your consumers, know that chatbots represent an innovative and highly functional resource in the context of WhatsApp for Business. These virtual assistants are capable of automating interactions, providing quick and personalized responses to customers, as well as streamlining service processes. With ChatGuru 's chatbots , your brand can automate everything from simple tasks, such as providing information about opening hours or order status, to even conducting more complex transactions, such as scheduling services.
Its ability to interact 24 hours a day, 7 days a week, allows companies to offer more agile, efficient and personalized customer service, significantly improving the user experience on WhatsApp. Also read – 6 benefits of chatbots for customer experience ChatGuru ChatGuru has the power to transform WhatsApp for Business, offering a robust platform to improve customer service. With its automation approach, ChatGuru empowers businesses to optimize their customer interactions. The tool allows you to create personalized automatic responses, speeding up service, providing accurate information and responding to queries quickly, even outside business hours. Additionally, it offers in-depth analytics to continually improve the customer experience, highlighting areas for improvement and providing valuable insights to improve the efficiency of service operations. With ChatGuru, companies can raise the standard of service on WhatsApp, transforming it into a strategic tool to boost customer engagement and satisfaction.By combining this with ChatGuru, the process becomes fully automated. Every time a new lead is generated, an alert is sent directly to your WhatsApp, allowing quick decision-making and agile service. Service rotation Making a good impression is essential for customer loyalty. Good service is crucial to this, and the WhatsApp automation platform can help in this process.